Get in Touch
Whether you're planning your first production or expanding existing capabilities, our team is available to discuss how our facilities and services can support your objectives.
Our Location
Address: 47 Broadcasting House Lane, MediaCity, Manchester M15 4PR, United Kingdom
Our facilities are located in the heart of MediaCity, providing convenient access to production resources and technical infrastructure. The studio complex includes dedicated parking for crew and equipment vehicles.
Working Hours
Monday - Friday: 08:00 - 20:00
Saturday: 09:00 - 17:00
Sunday: Closed
Extended hours available for active productions. Technical support operates 24/7 for scheduled projects.
Email Communication
General Inquiries: [email protected]
Technical Support: [email protected]
Production Booking: [email protected]
Email remains the most reliable method for detailed project discussions. We typically respond to inquiries within one business day. For urgent production matters, our technical team monitors support channels continuously during scheduled projects.
Visit Our Facility
We welcome studio tours for prospective clients interested in understanding our production capabilities firsthand. Tours provide an opportunity to see equipment, discuss technical specifications, and evaluate space configurations.
Please contact us via email to schedule a facility visit. We recommend allowing 60-90 minutes for a comprehensive tour.
How We Can Assist
Our approach to client communication emphasizes clarity and responsiveness. When you reach out, we aim to understand not just what services you're seeking, but the broader context of your production goals.
This understanding allows us to provide recommendations that genuinely align with your needs rather than offering generic solutions. Whether you're facing specific technical challenges or exploring options for an upcoming project, we structure our conversations to deliver practical, actionable information.
Initial Consultation
First-time clients often benefit from a detailed discussion covering production requirements, technical specifications, and scheduling considerations. These conversations help establish clear expectations and identify potential challenges before they impact production timelines.
Project Planning Support
For complex productions, we offer planning assistance that covers equipment selection, crew allocation, and workflow optimization. This preparatory work helps ensure smooth execution when production begins.
What to Include in Your Inquiry
When contacting us about potential projects, certain information helps us provide more accurate and useful responses. While not every detail may be finalized at the inquiry stage, sharing what you know about the following areas enables more productive initial discussions:
Production Overview
- Project type and format
- Estimated production dates
- Expected duration
- Delivery requirements
Technical Requirements
- Camera configuration needs
- Audio specifications
- Lighting requirements
- Post-production scope
Response Timeline
We process inquiries on business days, with most initial responses sent within 24 hours. Complex technical questions or detailed project proposals may require additional time for our team to prepare comprehensive answers.
For time-sensitive matters, please indicate urgency in your subject line so we can prioritize accordingly. However, we encourage planning ahead when possible, as thoughtful preparation typically leads to better production outcomes than rushed arrangements.